Privacy Policy & Appointment Cancellation

Your Privacy Matters

We are committed to protecting your personal information. This policy outlines how we collect, use, and protect your data when you interact with our website or services.

Information We Collect

We may collect personal information such as your name, email, phone number, and any health-related details you choose to provide when booking an appointment, submitting a contact form, or signing up for updates.

How We Use Your Information

Your information is used solely for the purpose of managing appointments, responding to inquiries, and improving your experience with our services. We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to ensure your data is kept secure and confidential. Access to personal information is restricted to authorized personnel only.

Cookies & Website Analytics

Our website may use cookies to improve functionality and gather anonymous usage data. This helps us enhance our website and ensure it meets the needs of our visitors.

Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To exercise your rights, please contact us via the details provided below.

Respecting Your Time and Ours

We understand that plans can change. If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice.

Cancellation Guidelines

• Cancellations made more than 24 hours in advance will not incur any charges.

• Cancellations made less than 24 hours before your scheduled appointment may be subject to a cancellation fee.

• No-shows without prior notice may result in the full appointment fee being charged.

How to Cancel

To cancel or reschedule, please call us directly or email us using the contact information listed on our website. We appreciate your understanding and cooperation.

Contact Us

If you have any questions regarding this policy or your personal information, feel free to reach out:

Email: alessandrorezza@gmail.com
Phone: +49 162 6850118
Address: Höhestraße 31-33, 61348 Bad Homburg vor der Höhe